POLICIES AND FEES

ANY APPOINTMENTS CANCELLED/RESCHEDULED OR CHANGED WITHOUT 12-24 HOURS NOTICE WILL RESULT IN A CHARGE EQUAL TO 50% OF THE RESERVED SERVICE AMOUNT. 

ALL “NO SHOWS” WILL BE CHARGED 100% OF THE RESERVED SERVICE AMOUNT.  

I understand that sometimes being late is out of control but please keep in mind that showing up late will affect the time of your service. My client's time is value and so is ours, I will try my best to accommodate late arrivals by performing the most complete treatment possible in the time remaining. Unfortunately arriving too late to perform a service will result in cancellation and the associated cancelled fee. 

Due to the nature of the service there are no refunds on any services. Please contact us within 72 hours of our service with any problems and/or concerns you have regarding your service. We feel that every client deserves the highest level of satisfaction. Should you not be satisfied please let us know immediately and we will discuss a solution. 

Please remember that it is your responsibility to remember your appointment dates and times in order to prevent any missed appointments which result in a cancellation fee. Not receiving an electronic notification of your appointments from us is not sufficient reason to miss an appointment if the original confirmation notification was received timely.